If that is the case, it might be easiest to delete the account and try setting it up again. For a working account it should be green, but I am guessing that this user's is yellow/amber. Remove-WebServicesVirtualDirectory -Identity 'server\ews (Default Web Site)'Īfter that, please perform IISreset /noforce on the server and try again.Īdditionally, there is a status indicator in the Accounts window. Also the EWS directory in IIS might have permission issues. That version of Outlook does not use Mapi but Exchange Web Services.
Hello amitavaganguly - I took this back to my tech team and I have quite a bit of info / things for you to try here.Īssuming you have the latest updates applied to Exchange 2010 and Office for Mac 2011 you may want to confirm that Basic Authentication has been turned on so that Mac clients can authenticate.